Overview

Apartment Types

Studio Suite

The Studio Suites of Staybridge Suites Stratford offer a home from home located a stones throw from the London Olympic 2012 village. With a fully fitted kitchen, living space, double sized bed, and modern bathroom, the apartments provide a perfect solution for business and leisure travellers alike who are looking for well situated and fully equipped accommodation which is finished to a high standard.

One Bedroom Suite

The One Bedroom Suites of Staybridge Suites Stratford provide additional space and privacy. Fully equipped with a range of modern kitchen facilities, an open plan living and dining space, modern bathroom, and a separate double sized bedroom. The apartments additionally benefit from complimentary Wi-Fi throughout, Flat Screen TV's, and frequent housekeeping - so that you can put your feet up.

Facilities and Features

General

• 24 Hour Reception
• Breakfast Room
• Fitness Room
• Laundry Room
• Lifts
• Linen Change
• Luggage Room
• Maid Service / Housekeeping
• Reception / Lounge
• Security Staff

(£) Additional charges may apply *

Apartments

• Baby Cots on Request
• Direct Line Telephone
• Dishwasher
• Electric Fan
• Freeview TV
• Fridge / Freezer
• Full Kitchen
• Hair Dryer
• High Chairs on Request
• Hob or Hot Plates
• In Room Safe
• Internet Access
• Ironing Facilities
• Kettle
• LCD/Plasma Flat Screen TV
• Microwave
• Oven
• Radio Alarm Clock
• Shower Only
• Shower & Bath
• Tea & Coffee Pack
• Toaster
• Toiletries
• Utensils/Cutlery/Crockery
• Welcome Pack
• Work Desk

See apartment types for specific amenities to each category*

Business

• Business Centre Services
• Conference Meeting Rooms
• Direct Line Telephone
• Internet Access
• Photocopying
• Printing
• Work Desks

Cards Accepted

• AMEX
• Maestro
• Mastercard
• Visa
• Debit Cards

Important Information

Housekeeping:

A light clean and tidy up housekeeping service is provided Monday to Friday and a full cleaning service is provided once a week. Housekeeping is also available over the weekend on a request basis.

Non-Smoking:

Please note that the smoking ban across the UK is now enforced and smoking is not permitted anywhere in the properties including all suites and public areas. A ‘smoking fee’ will be charged to any suite that the management determines has been smoked in. The fee will be determined by the General Manager as appropriate to the case.

Parking:

20 onsite spaces allocated on a first come first served basis and chargeable.  If parking is required with the booking then please include with any enquiry. Reductions may be available based on length of stay at the property managed car parks only.

Payment and Guarantee:

Payment is typically taken in full on check-out. For longer bookings, periodical payments may be taken but would be confirmed on a booking by booking basis. A reservation guaranteed with a credit card will be authorised for payment on the morning of the planned day of arrival, unless the reservation is cancelled as per the cancellation policy. A credit card number is required in order to guarantee a reservation.

Extension of Stay / Early Departure:

Should you require an extension or reduction of a bookings’ length of stay, please notify our Guest Services Team as soon as possible. Please note that this may result in an adjustment of the above mentioned room rate as this is based on the length of stay and an Early Check out Fee of £50 + VAT will be applied.

Cancellation and No Show:

Please note that unless stated otherwise, our cancellation policy is at 16:00 hours on the day prior to arrival in Liverpool. Should you wish to cancel a reservation please contact us directly prior to the above stated time in order to avoid a charge. Should a guest not arrive for a confirmed booking, the booking will be considered as cancelled and a charge equal to one night at the confirmed rate (for bookings of up to 7 nights) will be charged. Bookings of more than 7 nights which are cancelled will incur an additional nights’ charge for each seven day period or part thereof, to a maximum cancellation charge equal to seven nights.

Special Requests:

Please let us know of any special requirements prior to arrival such as taxi arrangements, preferences etc. Any services incurring a cost will be added to the guests’ account unless alternative arrangements are agreed in advance.

Check-In and Check Out:

Check-in time is at 3:00pm. Staybridge Suites will be happy to store luggage for early arrivals, Check-out time is at 12noon. Staybridge Suites is happy to accommodate late check-outs based on the availability of the appropriate suite(s), but sadly this cannot be guaranteed. If a suite is occupied past any agreed time, an additional charge may be applied.

General suite conditions:

Any damage to our suites or public areas caused by a guest that is considered to be beyond fair wear and tear or malicious may incur a charge for which the guest and/or their company is liable.

Loss and damage:

Guests are advised to insure their personal property as Staybridge Suites cannot be held responsible for any loss or damage to personal property. Use of Accommodation: The accommodation is for the sole use of the person(s) specified at the time of booking.

VAT:

Where required by law, VAT will be added to charges for rent and other services at the applicable rate(s).

Rates:

Rates given are always subject to availability and are not guaranteed until a confirmed booking has been placed and confirmation number/s received.