FAQ's - Frequently Asked Questions?

Availability of Apartments - Guaranteed and On RequestBack to categories

You offer ‘guaranteed and on request’ availability for properties, what does this mean?

On Request – property partners may have restrictions on the duration of stay or have a limited number of apartments available for the required dates.    When a property is highlighted as ‘on request’, we will need to reconfirm the availability and best available rate with the property partner.  By entering your personal information, this will enable us to reserve the apartment once we have been able to confirm availability.

Guaranteed availability - We are pleased to work and partner with property owners that allow availability and rates to be integrated with our systems and allow our clients the opportunity to book apartments immediately when an apartment is highlighted as ‘Guaranteed Availability’.  The property owner/s will issue a booking confirmation directly to you based on the personal information submitted within the booking process.  The booking confirmation will include terms / policy, payment terms, deposit requirements, check-in instructions and property contact details.

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