Overview

Apartment Types

One Bedroom Apartment

The One Bedroom apartments come with a fully equipped kitchen, a spacious lounge/living room with that features a separate bedroom area. Flat TV, city views and a range of modern appliances.

Facilities and Features

General

• Air Conditioning
• Air Cooling System
• Balconies / Patio
• Concierge
• Double Glazing
• Fitness Room
• Gymnasium
• Lifts
• Linen Change
• Maid Service / Housekeeping
• Reception / Lounge
• Secure Entry System - Video Entry
• Security CCTV
• Terraced Garden

(£) Additional charges may apply *

Apartments

• Baby Cots (£)
• Coffee Maker / Coffee Press
• Dining Table & Chairs
• Dishwasher
• Electric Fan
• Freeview TV
• Fridge / Freezer
• Full Kitchen
• Hair Dryer
• Heated Towel Rails
• Hob or Hot Plates
• Internet Access
• Ironing Facilities
• Kettle
• LCD/Plasma Flat Screen TV
• Microwave
• Oven
• Shower & Bath
• Tea & Coffee Pack
• Toaster
• Toiletries
• Utensils/Cutlery/Crockery
• Washer Dryer
• Welcome Pack
• Welcome Pack (£)

See apartment types for specific amenities to each category*

Business

• Internet Access

Cards Accepted

• AMEX
• Maestro
• Mastercard
• Visa
• Debit Cards

Important Information

Payment Terms

For all bookings less than 180 nights full payment and an extra, refundable damage deposit of £150 are required. For corporate bookings we may be able to agree credit terms, which would need to be agreed prior to any booking being confirmed. For bookings of 180 nights and more, a deposit equivalent to 4 weeks of the booking charges is required at the time of booking. We will request a credit card prior to booking, to be held on file for any additional charges, and the Company reserves the right to cancel a booking should this not be provided.

Deposit

Your deposit will be refunded following your stay after deduction for any lost or damaged articles or property, or for any material deficiancy whatsoever, plus deduction for any bank changes incurred. We would ask that you wait for 2 weeks following departure should there be any issue with this refund. You are required to inform us of any damage, loss or broken items or any general maintenance issues immediately. Any excessive damage to the property excepting normal wear-and-tear and any loss or damaged articles, bank charges or any deficiency will be charged in full to the credit card on file.

Cancellations

Cancellation will be only accepted in writing (including email) and will only be effective on acknowledgement of receipt by the Company. A full refund will be given where we have received suitable written notice of the cancellation.

The notice period required for cancellation is:

• For bookings up to 6 nights duration - 5 days notice prior to arrival date is required. Cancellations received less than 5 days prior to arrival date will incur 100% cancellation charge equivalent to the booking charge.

• For bookings between 7 and 27 nights duration - 7 days notice prior to the arrival date is required. For cancellations received less than 7 days before the arrival date a minimum cancellation charge of 7 night’s accommodation will be incurred

• For bookings between 28 and 179 nights duration - 21 days notice prior to the arrival date is required. For cancellations received less than 21 days prior to the arrival date a minimum cancellation charge of 10 night’s accommodation will be incurred.

• For bookings of 180 nights duration and over - 60 days notice prior to the arrival date is required. For cancellations received less than 60 days prior to the arrival date a minimum cancellation charge of 60 night’s accommodation will be incurred. Extensions All bookings originally booked for 60 nights or more will be given a guaranteed option to extend as per the below conditions. • More than 14 days notice prior to the original date of check-out must be given to have a guaranteed option to extend.

• After the 14 days prior to the original date of check-out any extension becomes subject to availability.

• Should you wish to extend your booking the request must be sent in writing (or email).

• Any grant of an extension is not confirmed until you receive confirmation in writing from the Company. An alternative Property may be offered (subject to availability) if the present Property is not available for all or any part of the extension period requested for any reason. In all cases we will look to do our best to accommodate your request. On accepting the terms of any extension You thereby accept also that all the Conditions apply equally to that extension as for the original booking. For bookings of originally less than 60 nights any extension is subject to availability

Diminutions

For any diminution of a booking (cancellation of part of that booking) the notice periods in relation to the length of the original booking and all charges to be levied will be as described in Cancellation terms. Due to the nature of our charges for any booking being based around length of stay, any diminution may result in a higher nightly charge being levied for the shortened booking than that for the original booking.

Arrivals and Departure

Earliest available check-in to a Property is 3 pm on the date of arrival unless agreed by prior arrangement and confirmed in writing by the Company, and for which additional charges may be levied. Check-in fees are not levied for all check-ins or check-outs during our regular hours of 9 am to 8 pm Monday to Sunday. On Public Holidays and out of office hours we levy a late check-in fee of £50 before midnight and £100 after midnight and before 9am, subject to this late check-in being possible. Check-out time on the day of departure is no later than 10 am unless agreed by prior arrangement and confirmed in writing by the Company, and for which additional charges may be levied. Please note, there is no automatic right to a late check-out. Additional charges will be levied automatically if the accommodation is not vacated at the required (10 am), and an additional night’s charge if after 1pm, and any late depature is only subject to this being confirmed as possible by our Reservations team.